10 Questions to Ask Your Plumber
- By: Joe WebsterPlumbing InformationComment: 0
Hiring a plumber, whether it’s for an unexpected issue, an emergency, or a new construction/renovation plan, should always be preceded by some research. Choosing a plumber who you work well with is a big part of the success of your project and your own peace of mind.
But, how do you find a plumber that is reliable, professional, and who you can trust with your project?
If you are not sure what exactly to look for, here are the 10 questions you should ask your new plumber before sealing the deal.
- Do You Have a License?
Would you go to a doctor who is unable to show evidence of their certification? Of course not. Don’t do it for your home’s vital parts, either. You should only plumbing professionals who are fully licensed and wouldn’t hesitate to provide evidence of that upon request.
This is not only a good indicator that your plumber knows what they are doing, but it also ensures that the repairs or new plumbing work that’s being done complies with state laws.
- Are You Insured?
Another important question to ask has to do with your plumber’s insurance coverage. While a good insurance policy can add up to the plumber’s fee, choosing an uninsured contractor is always a bad idea, as it could potentially cost a lot more.
All the local plumbers at Anytime Plumbing are insured, and every job we do is covered, while still keeping the prices affordable.
- What Are Your References?
How to choose between a bunch of local, certified, and insured plumbers, if not by asking their previous customers how they are? A good contractor will use this to his advantage and would be able to provide references if asked.
Also, check Google reviews and testimonials, or get to talk to someone who has previously worked with them.
- What Fees Do You Take for Your Service?
Discussing prices is important before you start the project. In construction and renovation work, the initial estimate is more often different from what the customer pays in the end, but the difference shouldn’t be too high. Anytime Plumbing offers estimates for any job, in an initial conversation you can have from the comfort of your own home.
- How Long Will the Project Take?
A time estimate is also needed because plum work often disrupts the family’s typical activities and it can affect your work schedule and other things. Make sure to bring out the subject before making other plans.
- Do I Have to Pay for Replacement Parts?
This is not a question most customers ask, but it’s a very good one, especially since spare parts are needed. The plumber’s fee and the cost of spare parts should be dealt with at the same time to avoid confusion and stress on the topic.
- Who Will Handle the Job I’m Hiring You for?
This is not always a question that comes in a homeowner’s mind, but it’s good to ask it. Even if you talk to an experienced plumber on the phone and they assure you of their certification and experience, you may have the surprise of greeting someone else on the site. Make sure that it’s clear who is coming and what their skills are.
- Do You Offer a Guarantee or Warranty for Your Job?
Closely tied to being insured, offering guarantee and warranty are part of a good plumber’s good practices. The guarantee covers customer satisfaction, service, persons, products, while warranty only covers products. Make sure to be given a written form of evidence regarding the guarantee or warranty, and check the period of time it is active for.
- How and When Do You Want to Be Paid?
Payment methods and deadlines should be established beforehand or at least mentioned in a discussion. Some contractors take only certain forms of payment, and they might require some money in advance, or paying for spare parts, etc.
- Will the Cleaning Be Handled by You?
You might be surprised to find out that the plumber has solved your problem, but left you with a huge mess you have to deal with yourself. Knowing the conditions beforehand would make it easier for you to plan your project.
Over to You
Asking your plumber these 10 questions will surely help you find out who fits you and the project best. For customers across Santa Cruz County in California, Anytime Plumbing, Inc. is one of the top available choices.
Our services received an A+ rating from the Better Business Bureau, and our customers are constantly making us proud of our business through their kind and useful reviews. Don’t hesitate to call Anytime Plumbing for any plumbing job you have!